Telehealth is probably not the first thing you think of when talking about ways of assessing possible stroke patients in an emergency. But Norther Ireland has just approved exactly such a system, highlighting the traction that telehealth solutions are garnering today. The solution, provided by Health Services Limited (HSL), enables clinicians and patients to have video consultations, with the ultimate goal being to make a diagnosis. Patients still need to visit an A&E department, but when they do the emergency clinicians who receive them can use the telehealth solution to get expert treatment advice remotely from stroke consultants. The solution can be used on tablets, smartphones and laptops, making it different to other virtual stroke assessment tools in the market that rely on external systems to function, the company claims. It has everything built-in that a stroke consultant needs to make an initial diagnosis of the stroke patient. The app also has the functionality to save the patient’s results in their electronic care record. [Related reading: The benefits of electronic health records] Perhaps the biggest benefit of the telehealth solution is that it enables stroke consultants to assess a patient’s condition as soon as possible and relay timely, potentially life-saving advice to their emergency room counterparts. The stroke assessment telehealth solution is already in place in hospitals across Northern Ireland the United Kingdom.
We’ve written before about how telehealth has come into its own during the Covid-19 pandemic. Adoption of telehealth has allowed patients with less serious ailments to remain at home and seek advice remotely, freeing up clinicians’ precious time to focus on individuals with more pressing healthcare needs. Now, new research shows that when utilized in an ER setting, telehealth solutions can yield positive results for both patients and providers. According to the research published in the INFORMS journal Information Systems Research, which looked at emergency room visits in New York from 2010 to 2014, increasing wider use of telehealth in the emergency room can reduce both wait times and patient length of stay. When it came to patient length of stay, telehealth had a positive impact because it allowed for more flexible resource allocation, particularly when there is an ER demand surge and/or supply shortage. Furthermore, adoption of telehealth in ERs also reduces patient wait time, a reality that in turn reduces length of stay. This is a particularly important factor because of the common and nagging problem of overcrowding in ERs. With social distancing guidelines still firmly in place, reducing overcrowding in emergency rooms needs to be a top priority for hospitals.